Your privacy is important to Elite Lux Service. This page outlines how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, including name, email address, phone number, pickup/drop-off locations, and payment information when you book a ride or request a quote.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process bookings and payments, send booking confirmations, and communicate with you about your rides.
SMS / Text Message Communications
Elite Lux Service may send you SMS text messages for transactional purposes, including booking confirmations, ride status updates, driver assignments, and quote responses. You consent to receive these messages by providing your phone number and checking the SMS consent box on our booking form.
We do not sell or share your phone number with third parties for their own marketing purposes.
Mobile information and phone numbers collected for SMS will NOT be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with anyone.
Message frequency varies based on your bookings and service interactions. Consent is not a condition of purchase. Msg & data rates may apply. Reply STOP to opt out of SMS messages at any time. Reply HELP for help or contact us at (858) 333-3773.
Cookies and Tracking
We use cookies and similar tracking technologies to monitor activity on our website and hold certain information to improve and analyze our service.
Third-Party Services
We use third-party services for booking management and payment processing. These providers have their own privacy policies governing their use of your information.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Contact Us
If you have questions about this Privacy Policy, contact us at (858) 333-3773 or by visiting our contact page.
Last updated: June 2026
SMS Program — Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not shared with any third parties or affiliates for marketing or promotional purposes.